Last Updated: 02/11/2024

Welcome to FloristFlowerShop.nl (the ā€œWebsiteā€), operated by Florist Flower Shop (ā€œwe,ā€ ā€œour,ā€ or ā€œusā€). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website, make a purchase, or interact with us.

1. Information We Collect

We collect different types of personal data to provide you with our services, including:

1.1 Personal Information You Provide

  • When placing an order: Name, email address, phone number, billing/shipping address, and payment details.
  • When creating an account: Login credentials and contact details.
  • When subscribing to newsletters or contacting us: Email, phone number, and message content.

1.2 Automatically Collected Data

When you browse our Website, we may automatically collect:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, and referral sources (Google, social media, etc.).
  • Cookies and Tracking Technologies: Used to improve your experience (see Section 6).

1.3 Third-Party Data Collection

We may receive data from third-party payment processors (e.g., PayPal, Stripe) and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your information for:
āœ… Processing and delivering orders.
āœ… Sending order confirmations and tracking updates.
āœ… Providing customer support.
āœ… Improving our Website and marketing strategies.
āœ… Sending promotions (with your consent).
āœ… Preventing fraud and ensuring website security.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Shipping and delivery partners (e.g., PostNL, DHL) to fulfill orders.
  • Payment gateways (e.g., Stripe, PayPal) for transaction processing.
  • Marketing and analytics providers (e.g., Google Analytics, Meta Ads).
  • Legal authorities when required by law.

4. Data Storage & Security

We implement strict security measures to protect your data from unauthorized access, alteration, or loss. Your data is stored securely on encrypted servers and only accessible to authorized personnel.

5. Your Rights & Choices

Under the GDPR (General Data Protection Regulation), if you are in the EU/EEA, you have the following rights:
āœ… Right to Access ā€“ Request a copy of your personal data.
āœ… Right to Rectification ā€“ Correct inaccurate information.
āœ… Right to Erasure (Right to Be Forgotten) ā€“ Request deletion of your data.
āœ… Right to Restrict Processing ā€“ Limit how we use your data.
āœ… Right to Data Portability ā€“ Request data transfer to another provider.
āœ… Right to Object ā€“ Opt out of marketing emails at any time.

To exercise any of these rights, contact us at [Your Email].

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

šŸ”¹ Essential Cookies: Required for Website functionality.
šŸ”¹ Analytical Cookies: Help us track performance (Google Analytics).
šŸ”¹ Marketing Cookies: Used for personalized ads.

To manage cookies, visit our Cookie Policy page.

7. Third-Party Links

Our Website may contain links to external sites (e.g., social media, payment processors). We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date. Please review it periodically.

9. Contact Us

For any privacy-related inquiries, contact us at florist@floristflowershop.nl

šŸ“Œ GDPR Compliance Summary:

āœ… Clear and transparent data collection practices.
āœ… Users can access, modify, or delete their data.
āœ… Strong security measures for data protection.
āœ… Compliance with European laws for online businesses.